NHTSA Complaint #10545297 — 2010 FORD TAURUS

IT STARTED TO RAIN AND WITHOUT ANY PRIOR WARNING, THE WINDSHIELD WIPERS DID NOT WORK. LUCKILY I WAS NEAR HOME AND ABLE TO RETURN SAFELY ALTHOUGH IT WAS A VERY DANGEROUS TIME FOR A FEW MILES. THE DIRECTIONALS AND BRIGHT LIGHT SWITCH IS FINE ON THE STICK BUT NOT THE WIPERS OR WASHER. THE LOCAL FORD DEALER WANTS $113 TO TELL ME WHAT IS WRONG - HE SAYS THE TECH NEEDS TO BE PAID FOR TURNING THE COMPUTER ON. AFTER THAT PAYMENT I WOULD KNOW WHAT IT WOULD COST TO FIX THE PROBLEM BECAUSE THE TAURUS IS OUT OF WARRANTY AND IT MIGHT BE AS HIGH AS $500. HE MADE NO SUGGESTION OF STARTING TO CHECK FOR A FUSE OR RELAY PROBLEM - SO I GUESS IF IT WAS THE FUSE THAT WOULD COST ME $113 BECAUSE I WAS ASKED TO SIGN FOR THE $113 FEE, NO MATTER WHAT - A BASE FEE TO LOOK AT A FORD OUT OF WARRANTY. INSTEAD I LEFT THE DEALERSHIP. *JS