NHTSA Complaint #10545199 — 2006 MERCEDES BENZ ML350

I WAS ON MY WAY TO PICK UP MY SPOUSE FROM THE AIRPORT ONE NIGHT WITHOUT WARNING THE VEHICLE STARTED MAKING A ROCKING MOTION AND THE ORANGE CHECK ENGINE LIGHT CAME ON. I PULLED OVER, TURNED OFF THE ENGINE AND EXITED THE VEHICLE TO SEE WHAT WAS WRONG, I RE-ENTERED THE VEHICLE AND TRIED TO RE-START THE VEHICLE BUT IT WOULD NOT START. I CALLED MERCEDES BENZ AND THEY PROCEEDED TO HAVE MY CAR TOWED TO THE SHOP. I WAITED 4 MONTHS FOR THEM TO ASSIST ME IN FIXING MY VEHICLE SINCE THE WARRANTY HAS EXPIRED AND I HAVE NO EXTENDED, THEY REFUSED TO ASSIST ME EVEN THOUGH THEY TOLD ME THAT THE MANIFOLD HAD BROKEN OFF AND MAY GET INTO THE ENGINE AND THAT I MAY NEED A NEW ENGINE OF WHICH I ENDED UP PURCHASING A LOW MILEAGE ENGINE. PRIOR TO THIS I PAID $1500. FOR THEM TO FIX 2 LEAKS ON MY POWER STEERING AND AS OF NOW MY VEHICLE IS LEAKING OIL AND MAKING THAT SAME LOUD NOISE AS BEFORE THEY FIXED THE LEAKS. I HAVE BEEN VERY VERY UPSET WITH THEM, MY VEHICLE HAS BEEN GIVING ME TOO MUCH TROUBLE FOR NOT HAVING 100 THOUSAND MILES. PLEASE HELP. I CALL THEIR CORPORATE OFFICE AND EVEN WROTE A LETTER TO THEM AND ALL THEY OFFERED ME WAS $2000 TOWARDS THE PURCHASE OF A NEW VEHICLE, YOU MAY THINK THAT A MERCEDES BENZ WILL BE ABLE TO DO BETTER THAT FOR THEIR CUSTOMERS. I WAS LIED TO BY THEM PERTAINING TO THE ENGINE, ONCE I WAS TOLD THAT THE ENGINE WAS BAD THEN I WAS TOLD THAT IT WAS NOT BAD. I TOOK MY CAR FROM THEM AND TOOK IT TO AN INDEPENDENT CAR REPAIRING. *JS