NHTSA Complaint #10545139 — 2008 TOYOTA PRIUS

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10545139
Vehicle	2008 TOYOTA PRIUS
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	May 1, 2013
Date Filed	September 24, 2013
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

SOME MONTHS AGO THE DRIVER'S DOOR LOCK STOPPED WORKING. I ENDED UP USING THE KEY TO OPEN THE DOOR FOR A COUPLE OF MONTHS, SINCE TOYOTA DEALER QUOTED ME $500 TO CORRECT THE PROBLEM. AFTER A COUPLE OF MONTHS, I DECIDED TO PAY AND THE ISSUE WAS FIXED. TO MY SURPRISE, THE FRONT PASSENGER DOOR LOCK IS GOING BAD NOW. WHEN I TRY TO UNLOCK IT FROM WITHIN THE CAR, USING THE "UNLOCK DOORS" BUTTON, IT WILL WORK EVERY 3RD TIME OR SO. CLEARLY A BIGGER ISSUE, NOT ISOLATED TO MY INDIVIDUAL VEHICLE. I ONLY HAVE 70000 MILES AND ALWAYS SERVICED MY VEHICLE AT THE TOYOTA DEALERS. I WOULD LIKE TOYOTA TO PAY TO FIX MY LOCK AND REIMBURSE ME FOR THE ACTUATOR I ALREADY PAID TO REPLACE. *JS

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Other LATCHES/LOCKS/LINKAGES Complaints

#10627814 — August 24, 2014 — TRUNK HATCH RELEASE RUBBER PIECE STARTED GOING SOFT; IT IS NOW MELTED AND COMPLETELY DISINTEGRATED INTO THE LATCH LOC...

#10611267 — July 17, 2014 — THE LATCH HANDLE ON THE HATCHBACK HAS "MELTED" FOR LACK OF A BETTER WORD. THE HANDLE HAS BECOME GOOEY AND LEAVES A B...

#10485193 — November 19, 2012 — TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT WITH THE VEHICLE PARKED, THE INTERIOR DOORS LOCKED ...

#10445017 — January 24, 2012 — TL*THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND THE REAR DRIVER'S DOOR CO...

#10440255 — December 17, 2011 — IN EARLY 2010 (ESTIMATE), THE REAR DRIVER SIDE DOOR LOCK OF OUR 2008 TOYOTA PRIUS WOULD NOT UNLOCK WITH KEY FAUB OR D...

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