NHTSA Complaint #10545095 — 2013 RAM 2500

A FEW DAYS AFTER PURCHASING THE TRUCK I NOTICED ONE OF THE CEILING COURTESY / MAP LIGHTS WAS NOT WORKING AND THE NEXT TIME IT CAME ON IT WOULD BE ON AT HALF POWER. IT EITHER DOESN'T COME ON OR COMES ON AT HALF POWER. I VISITED THE DEALERSHIP SEVERAL TIMES FOR THEM TO TRY AND LOCATE A NEW MAP LIGHT. THE DEALER AFTER SEVERAL TRIPS TOLD ME THEY COULDN'T FIND THE NEEDED PARTS AND DIDN'T KNOW WHAT ELSE TO TELL ME. I HAVE CONTACTED RAM CUSTOMER SERVICE NUMEROUS TIMES AS WELL AS THE BBB OVER THE PAST 6 MONTHS CONCERNING THIS PROBLEM. RAM CUSTOMER SERVICE STATES THERE ARE NO PARTS AVAILABLE TO REPAIR MY 2013 2500 RAM TRUCK WHICH COST $60,000 AND THEY DON'T KNOW WHEN ANY PARTS WILL BECOME AVAILABLE. ONE OF MY CONCERNS IS THIS LIGHT MUST HAVE A ELECTRICAL SHORT OF SOME SORT EITHER IN WIRING OR THE LIGHT ITSELF THEREFORE MAY BE A FIRE HAZARD. RAM APPEARS TO CARE LESS. *JS