NHTSA Complaint #10544982 — 2010 FORD ESCAPE

THIS OCCURRED WHILE DRIVING BACK FROM WORK, I BOUGHT THE VEHICLE USED AND IT PASSED INSPECTION FROM THE FORD DEALERSHIP. I HAVE OWNED VEHICLE FOR ALMOST 5 MONTHS WHEN THIS FAILURE OCCURRED. THE SYMPTOMS THAT I EXPERIENCED WERE LOSS OF POWER WHILE ACCELERATING AND ENGINE AUTOMATICALLY GOES INTO "LIMP MODE" (ENGINE ECU PROTECTION PROTOCOL SO NO MORE DAMAGE WOULD BE DONE TO THE ENGINE) I NOTICED THAT THE ORANGE WRENCH LIGHT CAME ON IN THE DASHBOARD, SO I TOOK THE VEHICLE TO A ANOTHER FORD DEALERSHIP AND I EXPLAINED WHAT HAPPENED, RIGHT OF THE BAT THE WOMAN BEHIND THE COUNTER SAID IT WAS A TRANSMISSION FAILURE (WITHOUT EVEN LOOKING AT THE VEHICLE) SO I BECAME SUSPICIOUS. I TOOK THE VEHICLE TO ANOTHER FORD DEALERSHIP AND I GOT A HOLD OF THE ACTUAL MECHANIC AND RIGHT AWAY HE SAID IT WAS THE THROTTLE BODY, OUT OF GOOD FAITH HE ADVISE THAT I CAN CHANGE THAT PART MYSELF WITHOUT HAVING TO PAY FORD FOR THEM TO FIX. THE ESTIMATE FOR GETTING IT FIXED THROUGH THE DEALERSHIP WAS CLOSE TO $600 +TAX, WHEN THE PART ITSELF COST ONLY AROUND $200 +TAX. I BOUGHT THE PART FROM THE DEALERSHIP AND CHANGED IT, EVER SINCE THAT FIX MY VEHICLE IS RUNNING EVEN BETTER THAN BEFORE. THE MAN BEHIND THE COUNTER THAT GAVE ME THE PART MENTIONED THAT MANY PEOPLE ARE HAVING THIS ISSUE AND THAT USUALLY CHANGING THE THROTTLE BODY FIXES THE ISSUE, HE ALSO MENTIONED THAT IF A RECALL IS TO BE MADE TO JUST BRING BACK THE DEFECTIVE PART AND THE PROOF OF PURCHASE IN ORDER TO GET MY MONEY BACK. FORD SHOULD JUST STOP DENYING THIS ISSUE AND JUST ADMIT THAT THE ISSUE WAS NEVER FULLY FIXED.