NHTSA Complaint #10544838 — 2013 FOREST RIVER WILDWOOD

I PURCHASE A 2013 WILDWOOD X-LITE 195BH, MADE BY FORESTRIVER FROM BOAT N RV IN RIDGELAND SC ON 9-26-2012,I LIVE 45 MILES FROM THERE STORE,I HAD PLANNED ON USEING THE CAMPER IN OCT. 2012,BUT MY WIFE HAD GOTTEN SICK (CANCER). WE WAITED UNTIL SHE WAS BETTER AND WAS GOING TO USE IT LABOR DAY 2013,THE CAMPER CAME WITH 1 (ONE) SET OF JACKS ON THE REAR,I BOUGHT ANOTHER SET FOR THE FRONT,AS I WAS PUTTING ON THE RIGHT SIDE JACK ON THE FRONT OF THE FRAME,I NOTICED THERE WAS A CREASE ON THE FRAME WITH RUST SHOWING,I INSTALLED THE JACK AND WENT TO THE LEFT SIDE TO INSTALL THE OTHER ONE,TO MY SURPRISE,THE FRAME WAS BROKEN,I CALL BOAT N RV AND WENT DOWN THERE THE NEXT DAY,I GAVE THEM PICTURE'S OF IT AND ALSO SENT THEM SEVERAL EMAILS AND PHONE CALLS,NO ONE WILL TALK TO ME OR RETURN THE CALLS,I ALSO SENT THEM A REG. LETTER,NOTHING,I CALL JIM WEISS THE MGR. AND HE WANT TALK TO ME,I THEN CONTACTED THE BBB AND THEY SENT BOAT N RV SEVERAL MESSAGES AND CALL THEM ALSO,,THEY REFUSE TO TALK TO THEM ALSO,I CALL FORESTRIVER AND TALK TO JIM BIGLER,,HE HAS TRIED ALSO TO MAKE CONTACT WITH THEM,,THEY WANT EVEN TALK TO HIM.I AM NOT THE FIRST PERSON TO HAVE PROBLEMS WITH THIS COMPANY,BUT ITS A DISGRACE FOR THEM TO DO PEOPLE THE WAY THEY DO,,THANKS FOR ANY HELP,,,