NHTSA Complaint #10544668 — 1999 LEXUS GS300

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10544668
Vehicle	1999 LEXUS GS300
Component	SUSPENSION
Date of Incident	March 15, 2013
Date Filed	September 20, 2013
Mileage	163,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 1999 LEXUS GS300. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ENTIRE FRONT END DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE LOWER BALL JOINT WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED TWO MONTHS LATER. THE VEHICLE WAS TOWED BACK TO THE MECHANIC AND THE PASSENGER'S SIDE BALL JOINT WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 163,000. RETURNED BY USPS ON 11-19-2013. SECOND ATTEMPT ON 11-20-2013 FAILED. *KB

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