NHTSA Complaint #10544633 — 2008 NISSAN ALTIMA

MY CAR STARTING HAVING PROBLEMS STARTING...IT WAS INTERMITTENT...BUT WOULD START WITH A JUMP (MOST OF THE TIME), SO I THOUGHT IT WAS THE BATTERY AND HAD IT REPLACED. BUT THE PROBLEM PERSISTED. I TOOK IT TO THE DEALER ON 9/17 AND THE COMPUTER DIAGNOSIS WAS THE ELECTRIC STEERING COLUMN LOCK. UPON FURTHER RESEARCH, I FOUND THAT ALL 2009 MODELS HAD THE WARRANTY FOR THIS PART EXTENDED TO 6 YEARS/UNLIMITED MILEAGE, WHICHEVER COMES FIRST...BUT ONLY THE 2009 MODELS. I ALSO NOTICED DURING MY RESEARCH THAT MANY INSTANCES OF THIS SAME PART OCCURRING ON 2008 MODELS AS WELL. WHEN I CONTACTED NISSAN CONSUMER AFFAIRS, THEY SAID THAT THEY COULD NOT HELP ME AS MY CAR WAS NOT INCLUDED IN THE EXTENDED WARRANTY. I WANT TO KNOW WHY ONLY THE 2009 MODELS ARE INCLUDED? THE NISSAN TECHNICIAN WHO WORKED ON MY VEHICLE SAID THAT THE PART IS THE SAME FROM 2007-2009...AND IN HIS OPINION, ALL SHOULD BE INCLUDED. I WOULD LIKE TO HAVE THIS RESEARCHED FURTHER TO HAVE ADDITIONAL MODEL YEARS INCLUDED IN THE WARRANTY EXTENSION. *TR