NHTSA Complaint #10544207 — 2010 CHEVROLET IMPALA

I OWN A 2010 CHEVROLET IMPALA. I HAVE HAD MY HOUSING GEAR REPLACED AND OTHER SUSPENSION ITEMS IN THE LAST YEAR. SINCE MY LAST MAJOR JOB (HOUSING GEAR), THE CAR HAS BEEN MAKING A CLICK WHEN TURNING THE WHEEL AND WHEN GOING UP HILL. WHEN THE CAR IS GOING UPHILL AND SHIFTING GEARS IT MAKE A CLICK/POP SOUND. I HAVE TAKEN MY CAR TO THE CHEVY DEALER AND THEY CONSTANTLY ACT AS THOUGH THEY CAN NOT HEAR THE SOUND, WHICH MAKES IT SO EASY FOR THEM TO NOT REPAIR. I HAVE TAKEN MY CAR IN FOR THIS OVER 5 TIMES AND LEAVE WITH THE PROBLEM STILL BEING. ON TWO OF THOSE OCCASIONS THEY FOUND OTHER ISSUES WHICH RESULTED IN THE WARRANTY PAYING FOR THE PROBLEMS. MY WARRANTY INCLUDES A $100 DEDUCTIBLE. SO I HAVE PAID A DEDUCTIBLE TO GET ONE PROBLEM FIXED AND IT HAS NOT BEEN REPAIRED TO DATE. I AM TRULY FRUSTARTAED, AS I AM NOT A MECHANIC AND NEED MY CAR FIXED. I DRIVE A TODDLER AROUND DAILY. I FEEL INSECURE WITH MY CARS DRIVEABILITY. MY CAR NEEDS TO BE FIXED.