NHTSA Complaint #10544187 — 2003 NISSAN SENTRA

TL* THE CONTACT OWNS A 2003 NISSAN SENTRA. THE CONTACT STATED THAT HE WOULD HAVE TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. IN ADDITION, THE VEHICLE COULD NOT BE POWERED OFF NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT SOME OF THE SPARK PLUGS WERE NOT FIRING. THE CRANKSHAFT SENSOR WAS REPLACED. THE TECHNICIAN CLEANED THE FUEL SYSTEM HOWEVER, THE FAILURE RECURRED AND THE ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE FUEL LEVEL SENSOR CIRCUIT AND ECU WERE REPROGRAM AND RESET TO SPECIFICATIONS. THE REMEDY FAILED AND THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 136,000. UPDATED 10/17/13*LJ UPDATED 10/24/2013 *JS