NHTSA Complaint #10544103 — 2010 FORD ESCAPE

THE FIRST INCIDENT HAPPENED ON 09-10-13, A WEEK AFTER HAVING THE WORKS AND AN ALIGNMENT DONE ON MY CAR AT A FORD DEALER. WHILE DRIVING 40MPH, MY VEHICLE SURGED AND LUNGED, THEN I LOST ABILITY TO ACCELERATE MY VEHICLE HAD TO PULL OVER PUT FLASHERS ON AND RESTART VEHICLE. A YELLOW WRENCH LIGHT LIT UP ON MY DASH. I LOOKED IT UP IN THE MANUAL WHICH INDICATED A THROTTLE PROBLEM. I CALLED THE DEALERSHIP WHICH SERVICED MY VEHICLE FROM THE SIDE OF THE ROAD AND THEY AGREED THAT IT WAS A THROTTLE PROBLEM BUT NOT TO WORRY UNLESS IT HAPPENS AGAIN; THEN CALL TO MAKE AN APPOINTMENT. THE SECOND INCIDENT OCCURRED 09-14-13 WHILE DRIVING AT 45 MPH. AGAIN I LOST ABILITY TO ACCELERATE AND THE WRENCH LIGHT LIT UP ON MY DASH. I HAD TO COAST INTO A PARKING LOT TO RESTART MY VEHICLE. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT TO HAVE THIS PROBLEM ADDRESSED. I PAY FOR AN EXTENDED SERVICE PLAN FOR MY VEHICLE AND THEY STILL TOLD ME IT WAS NOT COVERED AND THAT THEY HAVE BEEN HAVING A LOT OF PROBLEMS WITH VEHICLES EXPERIENCING THE SAME THING. I HAD TO PAY OUT OF MY POCKET TO REPLACE AND FIX THE PROBLEM ON A VEHICLE THAT IS JUST OVER THREE YEARS OLD AND THAT IS NOT RIGHT. THE PROBLEM DID NOT STEM FROM MY OPERATING THE VEHICLE. *TR