NHTSA Complaint #10543896 — 2002 HYUNDAI SANTA FE

CAR TURNED LEFT ONTO 30 MPH SPEED LIMIT N. HIGHLAND AVE. ATLANTA, CAR IMMEDIATELY LURCHED INTO WOT (WIDE OPEN THROTTLE) EXECUTING AN UNINTENDED ACCELERATION. STANDING ON THE BRAKE WITH BOTH FEET, ENGAGING EMERGENCY BRAKE, AND FINALLY KNOCKING IT OUT OF GEAR, THE CAR STOPPED 10 FEET IN FRONT OF AN OUTSIDE PATIO OF BEER DRINKERS SITTING AT TABLES AT A LOCAL BAR. NO ONE WAS HURT, BUT, IT WAS BY PURE LUCK AND FAST REACTION BY MY SON WHO IS DEATHLY AFRAID OF THIS CAR NOW. I PERSONALLY REMOVED THE ENGINE COVER TO FIND THE CRUISE CONTROL CABLE HAD SEPARATED WHERE IT IS STAKED INTO IT'S MOUNTING HARDWARE. THE STAKED END SHEATH OF THE CABLE IS PULLED OUT OF IT'S STAKED HOUSING TUBE AND IN SOME CASES MAY GO BACK INTO IT CAUSING THE PROBLEM TO BE INTERMITTENT AND UNREPEATABLE ON REQUEST, HOWEVER, OUR CABLE END WAS UNABLE TO REENTER IT'S POSITION RESULTING IN THE THROTTLE REMAINING OPEN. THE CABLE IS TOO SHORT BY DESIGN LEAVING IT TO BE ON A CONSTANT PULL UNTIL IT OVERCOMES THE STAKING AND SLIPS OUT. JIM ELLIS HYUNDAI HAS NEVER HEARD OF THIS HAPPENING BEFORE THIS DATE. NEVER, SAID THEIR PARTS DEPT., AND SERVICE MANAGER. THEY TOLD ME TO CALL HYUNDAI CORP, OR, THEY WOULD BE GLAD TO QUOTE ME A COST TO REPAIR. LIKE HYUNDAI CORP. THEY WENT INTO IMMEDIATE REAR END COVERAGE MODE. *TR