NHTSA Complaint #10543611 — 2011 VOLKSWAGEN JETTA

WHILE DRIVING I SUDDENLY LOST ALL POWER TO THE ENGINE OF MY 2011 JETTA TDI. UNDER WARRANTY I HAD MY CAR TOWED TO THE VW DEALERSHIP. I WAS TOLD THE ENTIRE FUEL SYSTEM WAS DESTROYED BY THE HIGH PRESSURE FUEL PUMP, AND IT WAS POSSIBLY BE DUE TO THE DIESEL I USED, BEING DIRTY OR OTHERWISE CONTAMINATED. I HAD ALL MY RECEIPTS FOR DIESEL FILL-UPS FROM THE SAME STATION, AND IT WAS LISTED ON THE VW.COM WEBSITE AS A LOCATION FOR DIESEL. THE TANK WAS SUPPOSEDLY EMPTIED AND FILTERED DURING THE REPAIR AND I WAS NOT INFORMED OF CONTAMINATION. ON READING FURTHER I NOTE THAT MANY TDI OWNERS HAVE HAD THE SAME PROBLEM WITH NO ACKNOWLEDGEMENT FROM VW THAT THIS IS A FUEL PUMP PROBLEM, NOT A CUSTOMER MISUSE OF DIESEL FUEL. THIS IS A POTENTIALLY DANGEROUS SITUATION. I WAS STARTING OUT FROM A RED LIGHT AND WAS ABLE TO STEER THE CAR TO THE RIGHT LANE AND THEN THE SHOULDER. THE DANGER ON A BUSY ROADWAY COULD BE LETHAL. READ EDMONDS.COM AND OTHER JETTA OWNER BLOGS AND NOTE THE EXACT SAME INCIDENTS OCCURRING. WITH THE EXPLODING INTEREST IN DIESEL CARS FOR FUEL ECONOMY, THIS SITUATION NEEDS EVALUATION. *TR