NHTSA Complaint #10543494 — 2011 TOYOTA VENZA

MY 2011 TOYOTA VENZA WITH ONLY 10,000 MILEAGE HAD A ELECTRONIC POWER STEERING FAILURE AS I EXITED I695 TOWARDS TOWSON, MARYLAND. AS I TURNED ONTO THE EXIT I LOST MY ABILITY TO TURN MY STEERING WHEEL. HAD THIS HAPPENED ABOUT 10 MINUTES EARLIER ON THE SHARP CURVE FROM I95 TO I695, I MAY HAVE CRASHED. FORTUNATELY I DROVE STRAIGHT TO SAFETY TO A PARKING LOT. THE TOYOTA DEALERSHIP ADVISED ME THE POWER STEERING ECU FAILED AND NEEDED TO BE REPLACED. THE PART WAS ORDERED AND I WILL PICK UP MY VEHICLE TONIGHT, 9/13/13. SINCE MY VENZA WAS STILL UNDER MANUFACTURER WARRANTY UNTIL SEPTEMBER 2014, I WAS ADVISED THE CAR MAKER WOULD COVER COST. HEY ALSO PERFORMED MY 10,000 SERVICE. I WAS SHOCKED THIS DANGEROUS STEERING COMPUTER FAILURE HAPPENED BECAUSE I HAVE MAINTAINED REGULAR MAINTENANCE AS DEALERSHIP REQUIRED, IT IS SAFELY STORED IN MY GARAGE ALL WORK WEEK DAYS AND I ONLY DRIVE IT ON THE WEEKENDS, BASICALLY. I BOUGHT THIS VEHICLE BRAND NEW SO I AM THE ORIGINAL OWNER TOO. *TR