NHTSA Complaint #10543390 — 2012 FORD F-150

I PURCHASED MY F-150 ECOBOOST, ON JULY 28, 2012. ALMOST IMMEDIATELY AFTER PURCHASING IT, I HAVE HAD ISSUES WITH THE ENGINE. OFTEN WHEN IT RAINS, THE TRUCK WILL NOT START OR WHEN IT DOES START, IT REFUSES TO GO OR WHEN IT IS GOING, IT WILL NOT ACCELERATE. WHEN I ATTEMPT TO PASS A SLOW VEHICLE, THERE IS NO POWER. THE ENGINE BOGGS DOWN, TO AN IDLE. THE TRUCK HAS LEFT ME STRANDED NUMEROUS TIMES. I TOOK MY FAMILY ON A TRIP TO MIAMI, FLORIDA, DURING THE CHRISTMAS HOLIDAY. ON THE OPEN ROAD THE MOTOR QUIT. I WAS ABLE TO LIMP IT INTO A FORD DEALER, WHO HAD TO PERFORM EXTENSIVE ENGINE REPAIRS IN ABLE TO GET THE TRUCK RUNNING AGAIN. WHILE I WAS DRIVING IT BACK TO TENNESSEE, AFTER 3 WEEKS OF REPAIRS, IT HAPPENED SEVERAL MORE TIMES. WHEN I ATTEMPT TO PASS SLOWER VEHICLES, I TRY TO ACCELERATE AND THERE IS NO POWER. IT IS DANGEROUS, PARTICULAR WHEN TRAVELING ON 2 LANE COUNTRY ROADS WITH HILLS. OFTEN, WHEN I PARK AND EXIT THE TRUCK, THERE IS A STRONG ODOR OF GAS COMING FROM SOMEWHERE UNDER THE HOOD OF THE VEHICLE. THIS IS A FIRE HAZARD. ON 2 OCCASIONS, THE DRIVER'S SEAT HAS COME UNATTACHED FROM THE FLOOR OF THE TRUCK. THIS MORNING, I WENT TO TAKE MY CHILDREN TO SCHOOL I WAS DRIVING AND HEARD/FELT THUMPING AND THE SEAT FELL BACK, I WAS NEARLY LAYING ON MY BACK, WHILE DRIVING. THIS HAS HAPPENED TWICE. THIS IS DANGEROUS AND SCARY, WHEN IT HAPPENS WHILE DRIVING DOWN THE ROAD. THE FORD CUSTOMER CARE REPRESENTATIVE WAS VERY FLIPPED AND SEEMED TO BE MORE CONCERNED WITH ENSURING THAT I UNDERSTOOD THE TERMS OF THE WARRANTY THAN THE SAFETY OF MY VEHICLE. I WAS INSULTED AND HUMILIATED, FOR SUGGESTING THEY PROVIDE ME WITH SOMETHING TO DRIVE WHILE THEY CORRECTED THE PROBLEM. THE FIRST TIME THIS HAPPENED, IT TOOK 3 WEEKS TO FIX. I BOUGHT THIS VEHICLE, I SHOULD NOT HAVE TO BUY ANOTHER VEHICLE TO DRIVE. TO DATE THE BEST FUEL MILEAGE I HAVE GOTTEN IS 13.2 MILES PER GALLON. *TR