NHTSA Complaint #10543269 — 2005 FORD ESCAPE

THE CAR WOULD NOT RUN GOT IT TO THE REPAIR SHOP. TOLD ME IT WAS THE PCM, 6 COILS AND SPARK PLUGS ALL NEEDED TO BE REPLACE ($2K TO FIX). I CALLED FORD THEY SEEM TO KNOW ABOUT THIS ISSUE. TOLD ME EVEN THOUGH THE CAR IS AN 05 IT WAS MADE IN 04 SO THEY COULD NOT HELP. I WAS TOLD THERE WAS A PROGRAM TO FIX THIS ISSUE HAD TO BE WITHIN 8 YEARS AND 80K MILES. BAD SPARK PLUGS ARE TO BLAME. I DISAGREED 05 TO 2013 IS 8 YEARS, THEY SAY NO BECAUSE IT WAS MADE 10/14/04 SO IT WOULD PUT ME AT 9 YEARS 71K MILES. I ARGUED IT WAS SOLD IN 05 AND THAT IS WHAT THEY SHOULD GO BY, THEY DISAGREED. AFTER RESEARCHING THIS ONLINE SEVERAL PEOPLE HAVE HAD THIS SAME ISSUE WITH THE SAME YEAR MAKE AND VEHICLE. *TR