NHTSA Complaint #10543154 — 2008 HYUNDAI ACCENT

THIS MAY NOT BE THE CORRECT PLACE TO REPORT THIS SO PLEASE LET ME KNOW WHERE I SHOULD REPORT THIS REIMBURSEMENT PROBLEM. I RECEIVED A RECALL NOTICE FOR THE BRAKE LAMP SWITCH THAT I NEEDED TO REPLACE PRE-NOTIFICATION. SINCE THAT TIME I HAVE BEEN GETTING THE RUNAROUND BY HYUNDAI'S CONSUMER AFFAIRS DEPARTMENT. WHEN COMING TO THIS SIT TO REVIEW THE RECALL I SEE THAT THEY ARE VIOLATING THE PRE-NOTIFICATION REIMBURSEMENT PORTION OF THE RECALL AGREEMENT. BASICALLY SAYING THEY WILL NOT PAY UNTIL THE REPAIR COMPLIES TO THERE STANDARD. I HAVE ALREADY GONE TO A HYUNDAI SERVICE CENTER AND THERE COMMENT WAS THAT THEY COULD NOT DETERMINE IF THE NEW SWITCH COMPLIES SINCE THE NEW SWITCH AND THE OLD SWITCH LOOK THE SAME. HYUNDAI CONSUMER AFFAIRS WAS UNWILLING TO PROVIDE ME WITH ANY INFORMATION ON WHAT HYUNDAI SERVICE NEED TO SHOW THE REPAIR COMPLIES. THEY HAVE ALSO REQUIRED EXTENSIVE DOCUMENTATION THAT IS NOT LISTED IN THE RECALL AGREEMENT. I HAVE EXTENSIVE EMAIL DOCUMENTATION SHOWING THERE UNWILLINGNESS TO PAY AND MY INCREASING LEVEL OF FRUSTRATION. AGAIN I DON'T KNOW IF THIS IS THE CORRECT PLACE TO FILE THIS COMPLAINT SO PLEASE REPLY WITH INFORMATION ON WHERE TO FILE THE COMPLAINT. I ALSO THOUGHT YOUR AGENCY MAY WANT TO KNOW WHEN A AUTO MAKER DECIDES NOT TO FOLLOW A RECALL AGREEMENT. *TR