NHTSA Complaint #10543072 — 2003 FORD THUNDERBIRD

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10543072
Vehicle	2003 FORD THUNDERBIRD
Component	ENGINE
Date of Incident	June 12, 2012
Date Filed	September 11, 2013
Mileage	17,738 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

THE FIRST INCIDENT HAPPENED ON 6/12/12 WHEN THE ENGINE STARTED SPUTTERING AND MISSING AND THEN WENT INTO A "LIMP MODE" AND WOULD ONLY ACCELERATE NO MORE THAN 15 MPH. AFTER TAKING IT TO THE SHOP THEY DETERMINED THAT THE IGNITION COIL ON CYLINDER #8 WAS BAD AND REPLACED IT FOR $270. THE SECOND INCIDENT HAPPENED 9/7/13 AND LEFT MY WIFE STRANDED ON THE SIDE OF THE ROAD. AFTER DOING RESEARCH ON THE INTERNET, I FOUND OUT THAT FORD HAD ISSUED A 10 YEAR/100,000 MILE EXTENDED WARRANTY FOR ALL 2003, 2004, AND 2005 THUNDERBIRDS TO REPLACE THE DEFECTIVE IGNITION COILS. FORD HAS RECOGNIZED THAT THIS PART IS DEFECTIVE AND IS A SAFETY PROBLEM, BUT SINCE IT HAS NOT BEEN RECALLED, AND I DID NOT KNOW ABOUT THE EXTENDED WARRANTY, THEY ARE CHARGING ME $1,200 DOLLARS TO REPLACE 7 IGNITION COILS. LOOKING AT THE FORD THUNDERBIRD FORUMS ON THE INTERNET REVEALS THAT THIS IS A COMMON PROBLEM AND SHOULD BE RECALLED SO OWNERS CAN HAVE THEM REPLACED, SINCE FORD HAS ACKNOWLEDGED THAT THERE IS A DEFECT. *TR

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