NHTSA Complaint #10543021 — 2006 BMW 3 SERIES STEERING

Complaint Details

ODI Number	10543021
Vehicle	2006 BMW 3 SERIES
Component	STEERING
Date of Incident	September 11, 2013
Date Filed	September 11, 2013
Mileage	149,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

RECEIVED YELLOW STEERING WHEEL AND LOCK ICON WHEN TRYING TO START THE CAR. ATTEMPTED USING DIFFERENT KEYS, BUT THE CAR WOULD NOT START AND THE STEERING WHEEL REMAINED IMMOBILE. I EXITED THE CAR AND WAITED ABOUT 30 MINUTES TO TRY AGAIN, BUT RECEIVED YELLOW STEERING WHEEL WITH LOCK ICON AGAIN WHEN PUTTING THE KEY FOB INTO THE VEHICLE. WHEN I CALLED THE DEALERSHIP, I WAS QUOTED ABOUT $1200 AS SOON AS I DESCRIBED THE YELLOW STEERING WHEEL AND LOCK, WITHOUT THEM HAVING SEEN THE VEHICLE. THE SA ALSO MENTIONED THAT THE NEWER MODELS DON'T EVEN HAVE THIS FEATURE AT ALL. I WAS ALSO ADVISED THAT IT IS NOT A BMW RESPONSIBILITY OR DEFECT, AND THAT I WOULD BE RESPONSIBLE FOR ALL SHOP REPAIRS AND TIME. DOING RESEARCH ABOUT THIS ISSUE, I FOUND THIS IS A VERY WELL DOCUMENTED AND KNOWN ISSUE. THIS SEEMS TO BE DUE TO POOR DESIGN BY THE AUTO MANUFACTURER, SO MUCH SO THAT THE "FEATURE" ISN'T EVEN INCLUDED ON NEWER MODELS OF THE VEHICLE AT ALL. *TR

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