NHTSA Complaint #10542904 — 2003 ACURA MDX

WHEN I FIRST PURCHASED MY MDX (USED 32K MILES) I HAD AN ISSUE WITH SHUDDERING BETWEEN 35-45 AND IT WOULD FEEL LIKE IT WOULDN'T GO. IT TOOK UNTIL MY CAR WAS AT 55K MILES FOR A SERVICE TECH TO FINALLY HERE THE PROBLEM AND DIAGNOSE IT CORRECTLY. I HAD TO REPLACE THE TORQUE CONVERTER AND TRANSMISSION. THEN AGAIN AT 124K MILES I HEARD THE EXACT SAME NOISE!! I TOOK THE CAR BACK TO ACURA AND WAS TOLD THEY COULD NOT DUPLICATE THE NOISE ...OF COURSE THEY COULDN'T. I SAID I HAD THIS PROBLEM BEFORE, YOU REPLACED MY TRANSMISSION, YOU KNOW THIS IS A DEFECT OF ACURA/HONDA. THEY INSISTED IT WASN'T THE PROBLEM BUT IN FACT I NEEDED A CATALYTIC CONVERTER. SO, I REPLACED THE CATALYTIC CONVERTER AT $1,100.00 AND DROVE OFF THE LOT WITH SAME SHUDDER ( IT REPRESENTED ITSELF WITHIN THE MONTH)!! THEY SAID I HAVE TO BRING BACK AND DRIVE WITH A TECH. I HAVE YET TO GET IT BACK THERE BECAUSE OF MY WORK SCHEDULE THEIR LACK OF ACCOMMODATIONS FOR SATURDAYS. NOW I AM AT 160K AND AM TRYING TO GET THE CAR BACK IN AND THEY ARE ACTING LIKE THEY HAVE NO IDEA WHAT COULD POSSIBLY BE WRONG. THIS IS EXTREMELY FRUSTRATING! OUT OF WARRANTY. WORKING ON POSSIBLY A 3RD TRANSMISSION...IT IS CRAZY AND UNSAFE! I BOUGHT AN ACURA BECAUSE OF THE QUALITY REPUTATION THEY HAVE. I AM VERY DISAPPOINTED. I HAVE EVEN CALLED HONDA AND THEY ARE USELESS. IF YOU ARE NOT CONSTANTLY BUYING A NEW HONDA PRODUCT AND SERVICING THEM AT THE RIDICULOUS PRICES THEY DO NOT FIND YOU A LOYAL CUSTOMER THEREFORE DO NOT WANT TO HELP YOU!!! PLEASE MAKE THEM OWN THEIR DEFAULTS!! *TR