NHTSA Complaint #10542646 — 2007 TOYOTA AVALON AIR BAGS

Complaint Details

ODI Number	10542646
Vehicle	2007 TOYOTA AVALON
Component	AIR BAGS
Date of Incident	January 17, 2013
Date Filed	September 9, 2013
Mileage	36,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WE WERE DRIVING ON THE HIGHWAY WHEN WE HEARD A CRACK NOISE ON THE DASHBOARD. TWO CRACKS APPEARED ALL OF A SUDDEN. SINCE THEN THERE HAVE BEEN 3 MORE CRACKS ON THE DASHBOARD. THEY APPEAR WITHOUT ANY PARTICULAR REASON. THE CRACKS ARE BETWEEN THE GLOVEBOX AND THE AIRBAG ON THE PASSENGER SIDE. THE CAR IS GARAGED AT ALL TIMES, WHEN NOT DRIVEN. THE CRACKS APPEARED AT 36,000 MILES. WE HAVE CONTACTED TOYOTA CO. THEY TOOK OUR COMPLAINT REF# 1308131120. ACCORDING TO THEM THEY DO NOT SHOW A RECURRING PROBLEM WITH CRACKING PLASTIC IN THEIR CARS. THEY WON'T DO ANYTHING ABOUT IT, BECAUSE OF THE AGE OF THE CAR (2007). WE ARE CONCERNED THAT SHOULD WE BE INVOLVED IN AN ACCIDENT WHERE THE AIRBAGS GET INFLATED, WE MAY SUSTAIN ADDITIONAL INJURIES BY THE PLASTIC PIECES COMING APART FROM THE DASHBOARD AND HITTING US. VEHICLE HAS AROUND 39,0000 AT THIS TIME. *TR

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