NHTSA Complaint #10542581 — 2013 KIA OPTIMA

VEHICLE'S STEERING WILL NOT STAY ON CENTER. PULLS PRIMARILY TO THE LEFT, MANY TIMES PULLING ME INTO THE OPPOSITE LANE OF TRAFFIC. VERY DANGEROUS. IT'S ALSO PHYSICALLY EXHAUSTING ON MY ARMS CONSTANTLY HAVING TO REDIRECT THE STEERING TO CENTER AND ATTEMPT (UNSUCCESSFULLY) TO KEEP IT THERE. AS SOON AS THE CAR IS REDIRECTED FROM VEERING TO THE LEFT, IT THEN OVERSTEERS AND VEERS TO THE RIGHT. THERE IS NO CENTERING THIS VEHICLES STEERING. I'VE ALREADY TAKEN THE CAR IN FOR SERVICE ONCE FOR THIS ISSUE AND IT WASN'T CORRECTED. I CALLED KIA SERVICE DEPARTMENT AND TOLD THE MANAGER THAT I AM AWARE OF THE MANY DOZEN COMPLAINTS OF THIS SAME ISSUE WITH THE KIA OPTIMA AND THAT I WANT IT CORRECTED. HE THEN SAID HE WAS NOT AWARE OF THIS "ISSUE" AND TOLD ME HE WOULD LOOK INTO IT AND GET BACK TO ME. THERE WAS NO FOLLOW UP FROM HIM. *TR