NHTSA Complaint #10542340 — 2010 VOLKSWAGEN CC

BACK IN SEPTEMBER OF 2012 WAS TOLD I NEEDED A NEW TIRE (BUBBLE IN TIRE) AT ONLY 15,000 MILES. REPLACED TIRE AT 208.00 DOLLARS. JULY OF 2013 HAD MY 20,000 MILEAGE SERVICE AND WAS TOLD ANOTHER TIRE HAD A BUBBLE AND NEEDED NEW TIRE. NEW TIRE PURCHASED AT 208.00 AND ALSO HAD MY INSPECTION STICKER DONE AT THE SAME TIME;ALL TIRES PASSED INSPECTION. ON MY WAY HOME FROM THIS SERVICE NOTICED MY CAR WAS RIDING ROUGH AND A VIBRATING NOISE. BROUGHT THE CAR BACK AT DEALERSHIP (ALL SERVICES LISTED DONE AT FATHERS & SON) TWO WEEKS AFTER MY JULY NEW TIRE PURCHASE AND WAS TOLD I NEEDED TWO MORE NEW TIRES, SAME PROBLEM BUBBLES INSIDE AND OUTSIDE TIRES. HAD NO CHOICE BECAUSE OF SAFETY REASONS AND HAD TO PURCHASE TWO MORE NEW TIRES FOR A TOTAL OF 416.00 DOLLARS. I HAVE OWNED NUMEROUS CARS AND HAVE NEVER HAD TO REPLACE ANY TIRES EVEN THOUGH I KEEP MY CARS FOR AT LEAST FIVE YEARS, BUT LOW MILEAGE. I WAS TOLD IT WAS MY DRIVING HABITS SO I DECIDED TO GO ON THE INTERNET TO RESEARCH THESE TIRES AND WAS APPALLED ON HOW MANY COMPLAINTS AND UNSATISFIED CONSUMERS WITH ALMOST ALL THE SAME PROBLEM I HAD. PLEASE CHECK INTO THESE TIRES AS TO MY KNOWLEDGE ARE VERY UNSAFE AND COULD CAUSE A SERIOUS ACCIDENT IF THESE TIRES RUPTURE BECAUSE OF THE BUBBLES. TO THIS DATE I HAD TO REPLACE ALL FOUR TIRES WITH CURRENT MILEAGE OF 22,668.