NHTSA Complaint #10542205 — 2010 CHEVROLET IMPALA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10542205
Vehicle	2010 CHEVROLET IMPALA
Component	STEERING
Date of Incident	August 20, 2013
Date Filed	September 6, 2013
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

2010, CHEVROLET IMPALA. ON A ROUTINE TRIP TO THE BANK, MY STEERING WHEEL LOCKED AND MY GEAR SHIFT WOULD NOT MOVE INTO A DRIVE POSITION. THE VEHICLE STARTED FINE, BUT WOULD NOT GO INTO GEAR. I TOOK THE CONSOLE AND GEAR SHIFT LEVER APART AND FOUND A SNAPPED WIRE IN THE WIRING HARNESS. AFTER AN EXHAUSTIVE SEARCH, I FOUND THAT THE IMPALA HAS BEEN EXPERIENCING THIS ISSUE AT LEAST SINCE 2006. THE ISSUE IS ALLEGEDLY CAUSED BY THE CONSTANT MOVEMENT OF THE GEAR SHIFT LEVER, CAUSING ONE OR MORE OF THE WIRES IN THE HARNESS TO BREAK. AN INVESTIGATION OF THE COSTLY REPAIR AND ON-GOING ISSUE FROM CHEVROLET IS IN ORDER.

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