NHTSA Complaint #10542162 — 2011 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10542162
Vehicle	2011 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	March 1, 2013
Date Filed	September 5, 2013
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

VEHICLE STARTED MAKING A LOUD "TICKING" NOISE FROM THE ENGINE, SEEMS LIKE IT WAS COMING FROM TWO LOCATIONS. AT FIRST I THOUGHT IT WAS LOW OCTANE GAS CAUSING THE LIFTERS TO TICK. I KEEP MY CAR METICULOUSLY AND ON THE NEXT REFUEL FILLED IT WITH 93 OCTANE, STILL THE TICKING CONTINUED, AND IN TIME BECAME LOUDER. I TOOK IT TO THE DEALERSHIP AND THEY ONLY PUT A NOISE REDUCER OVER THE FUEL INJECTION AREA. THIS PROBLEM DIDN'T EXIST AT THE TIME OF PURCHASE NOR A YEAR AGO. THIS IS OBVIOUSLY A FAULTY PART OF POOR ENGINE DESIGN. I HAVE READ OTHER POSTS OF INDIVIDUALS HAVING TO HAVE THEIR TIMING CHAIN REPLACED. THE DEALERSHIP ONLY PLACED A REDUCER FOR THE NOISE BUT NEVER FIXED THE PROBLEM. *JB

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