NHTSA Complaint #10542146 — 2007 CHEVROLET TAHOE

THERE WERE MULTIPLE CRACKS IN THE DASHBOARD AND GM REPLACED AT NO CHARGE WHILE VEHICLE WAS STILL UNDER WARRANTY. THE NEW DASH DEVELOPED ANOTHER CRACK...THIS TIME IT IS A FAIRLY LARGE PIECE THAT HAS SPLIT AND COULD FALL OUT. I NOTIFIED GM AND THEY OFFERED TO REPLACE IT IF I WOULD PAY A $200 DEDUCTIBLE. I REFUSED AS THE INITIAL DASH PROBLEM WAS IDENTIFIED WHILE STILL UNDER WARRANTY PERIOD. THE FACT THAT IT HAS CRACKED AGAIN WHILE BEING NO MORE THAN 2 YEARS OLD IS INDICATIVE OF A MATERIAL DEFECT ON THEIR PART. I HAVE "NEVER" HAD A DASH IN ANY VEHICLES I HAVE OWNED (FORD, NISSAN, MAZDA) CRACK EXCEPT FOR GM. IT WOULD BE NICE TO HAVE CONFIDENCE THAT PIECES OF A GM DASH WILL NOT FLY INSIDE THE CABIN OF A VEHICLE AND STRIKE SOMEONE SHOULD THERE BE AN ACCIDENT IN THE FUTURE. THERE ARE WELL OVER 200 PEOPLE ON FACEBOOK COMPLAINING ABOUT THE INFERIOR DASH QUALITY OF SOME GM VEHICLES AND ARE FRUSTRATED THAT GM HAS NOT CORRECTED THE PROBLEM. THIS ISSUE ALSO MEANS THAT I TAKE A FINANCIAL HIT SHOULD I TRY TO SELL THE CAR BECAUSE OF A FAULTY DASH. GM IS WRONG. *JB