NHTSA Complaint #10542032 — 2011 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10542032
Vehicle 2011 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

DIAGNOSED AS TIPM PROBLEM (TOTALLY INTEGRATED POWER MODULE) CAR INITIALLY HAD PROBLEMS WITH HEADLAMPS AND WIPERS MALFUNCTIONING, THEN IGNITION WOULDN'T TURN OVER AND THEN WHEN IT FINALLY DID THE CAR COULD NOT BE TURNED OFF! BROUGHT CAR STRAIGHT TO JEEP DEALER AFTER IT WOULDN'T TURN OFF AND WAS TOLD IT WAS TIPM. THEY SAID PART WAS BACK ORDERED OVER A MONTH AND CAR CAN NOT BE DRIVEN IN THE MEANTIME. THIS IS A HUGE CONSUMER PROBLEM ACROSS THE COUNTRY WITH MULTIPLE MODEL JEEPS AND SEVERAL MODEL YEARS. THE PART IS IMPOSSIBLE TO GET AND I WAS EVEN TOLD A BOAT SANK AND THAT IT WHY IT IS BACK ORDERED NATIONALLY FOR MONTHS. LOOKING AT OTHER CONSUMER COMPLAINTS ONLINE THIS SHOULD BE A RECALL. CARS ARE NOT ABLE TO BE DRIVEN AND PEOPLE ARE WAITING MONTHS FOR THE PART. *JB

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