NHTSA Complaint #10541886 — 2008 CHEVROLET MALIBU CLASSIC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10541886
Vehicle	2008 CHEVROLET MALIBU CLASSIC
Component	ELECTRICAL SYSTEM
Date of Incident	August 11, 2013
Date Filed	September 4, 2013
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY HUSBAND AND I HAVE A 2008 CHEVROLET MALIBU (PURCHASED NEW) WITH 41,000 MILES. RECENTLY, I NOTICED MY BACK DOOR CAR LOCKS DID NOT WORK. I CALLED THE DEALER AND AM TOLD WE NEED NEW ACTUATORS; NO RECALL AS IT IS NOT A SAFETY ISSUE. I DISAGREE - PRESSING A LOCK ON YOUR DOOR SHOULD LOCK YOUR DOOR. PLUS WHEN I MANUALLY LOCK THE DOORS, IF AN EMERGENCY AROSE I WOULD NOT BE ABLE TO UNLOCK THE BACK DOORS WITHOUT CRAWLING INTO THE BACK SEAT TO UNLOCK. THE DEALER QUOTED A COST OF $250 PER DOOR PLUS LABOR. MY POINT IS - THIS IS A SAFETY CONCERN TO ME AND MY FAMILY. I PHONED GM AND AM AGAIN TOLD IT IS NOT A SAFETY CONCERN. AGAIN, I POLITELY DISAGREED. IS IT POSSIBLE FOR THE NTSA TO REVIEW THIS ISSUE WITH GM? THANK YOU SO MUCH FOR CONSIDERING MY CONCERN. *JB

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