NHTSA Complaint #10541882 — 2007 TOYOTA PRIUS

BRAKE SYSTEM: ABS WARNING MALFUNCTION LIGHT WILL ILLUMINATE WHEN BRAKE IS TAPPED, BUT THERE IS NO MALFUNCTION OR ISSUE. HAVE TO TURN OFF VEHICLE TO RESET IT. HANDLE ON REAR DOOR/HATCHBACK DOOR: HANDLE MELTED INTO A BLACK GOOEY MESS, HATCHBACK COULD NOT BE OPENED. WENT TO DEALERSHIP, THEY WOULD NOT FIX WITHOUT CHARGING ME EVEN THOUGH THEY ADMITTED IT WAS A KNOWN ISSUE WITH THE VEHICLES. THE FIRST QUOTE WE GOT WAS ALMOST $300 TO FIX, WAITED A COUPLE OF MONTHS, DEALER FINALLY DROPPED TO $138 TO FIX IT. THIS IS OBVIOUSLY A KNOWN DEFECTIVE ISSUE--NO ONE SHOULD BE CHARGED ANYTHING. IT IS A SAFETY ISSUE AS THE DOOR CANNOT BE OPENED IN AN EMERGENCY. WHY TOYOTA WILL NOT FIX THIS WITHOUT CAUSING THEIR CUSTOMER'S POTENTIAL DANGER/HARM SPEAKS VOLUMES TO THEM NOT CARING ABOUT THE CUSTOMER. DASHBOARD WARPING: DASHBOARD ON DRIVER SIDE BUCKLES UP WHERE IT MEETS THE EDGE OF THE WINDSHIELD, WAS TOLD IT WAS IN ISSUE WITH THE MATERIAL THAT THE DASHBOARD WAS MADE FROM. VERY POOR QUALITY TO HAVE THIS HAPPEN. *JB