NHTSA Complaint #10541802 — 2008 TOYOTA PRIUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10541802
Vehicle	2008 TOYOTA PRIUS
Component	STRUCTURE:BODY
Date of Incident	June 4, 2013
Date Filed	September 4, 2013
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

BLACK HANDLE ON HATCH MELTING. AFTER ONLY ABOUT 5 YEARS USE, THE RUBBER COVER ON THE HATCH RELEASE HANDLE (THE EXTERIOR HANDLE OF THE REAR HATCH) OF MY 2008 TOYOTA PRIUS, MELTED INTO A STICKY TARRY BLACK RUBBERY GOOEY MESS. I CAN BEST DESCRIBE IT AS BEING A VISCOUS BLACK GLOB LIKE ROOFING TAR. TO OPEN THE HATCH, YOU HAVE TO TOUCH THIS BLACK GOO EACH TIME, WHICH MAKES IT DIFFICULT TO OPERATE THE HATCH RELEASE. I WENT TO TOYOTA ARDMORE, PA TO COMPLAIN ABOUT IT BUT DID NOT GET ANY ANSWERS AND CHOOSE TO IGNORE IT. I AM ASKING FOR YOUR AGENCY TO TAKE A LOOK AT THESE INSTANCES AND ALSO TO ASK TOYOTA WHY THEY ARE NOT RECALLING THESE HANDLES. THANKS FOR YOUR HELP.

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