NHTSA Complaint #10541772 — 2007 TOYOTA PRIUS

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10541772
Vehicle	2007 TOYOTA PRIUS
Component	STRUCTURE
Date of Incident	August 8, 2013
Date Filed	September 4, 2013
Mileage	30,993 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE HATCHBACK HANDLE/RELEASE IS SOFT AND GOOEY AND AT TIMES THE RELEASE TO OPEN THE HATCHBACK WILL NOT WORK. GOOEY BLACK SUBSTANCE GETS ALL OVER HANDS AND FINGERS WHEN YOU TRY TO "POP" THE HATCHBACK. UNABLE TO GET THE TRUNK TO OPEN ON A COUPLE OF OCCASIONS. THERE IS NO INTERNAL RELEASE SWITCH INSIDE THE CAR. SINCE THE SPARE TIRE IS IN THE TRUNK, THERE COULD POTENTIALLY BE NO ACCESS TO THE TIRE. IT WAS DISCOVERED THE DAY AFTER WE BOUGHT THE CAR (USED). CONTACTED DEALER, WHO QUOTED US $300+ TO REPAIR. HAVE NOT HAD IT REPAIRED YET. *JB

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