NHTSA Complaint #10541711 — 2013 GMC TERRAIN UNKNOWN OR OTHER

Complaint Details

ODI Number	10541711
Vehicle	2013 GMC TERRAIN
Component	UNKNOWN OR OTHER
Date of Incident	May 16, 2013
Date Filed	September 3, 2013
Mileage	2,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE DECELERATING FROM ABOUT 35 OR 40 MPH WHEN YOU APPLY THE BRAKES THEN COME TO COMPLETE STOP THE VEHICLE ON THE REAR END WILL START TO LOUDLY THUMP, IT STARTS OUT SLOWLY THUMPING AND BEGINS TO SPEED UP AND WHEN YOU START TO RELEASE THE BRAKE IT BEGINS TO SLOW DOWN AND STOP ONCE ONE BEGINS TO ACCELERATE. WE HAVE HAD THE ISSUE ONGOING FOR ABOUT 3 MONTHS NOW, IT STARTED ABOUT 2 OR 3 WEEKS AFTER WE GOT THE VEHICLE AND IT HAS BEEN IN THE SHOP ABOUT 6 TIMES. THE VEHICLE HAD ABOUT 2200 MILES ON IT AND THE DEALER SAID IT WAS A 'LIKE NEW' LOANER VEHICLE. THE MECHANICS SAID THEY THOUGHT IT WAS A EXHAUST, SOMETHING WITH THE REAR BRAKES, OR MAYBE A PANEL IN THE BACK OF THE VEHICLE, THEY HAVE TIGHTENED, AND REPLACED ALMOST THE ENTIRE REAR OF THE VEHICLE AND THE PROBLEM STILL PERSISTS. THEY CANNOT FIGURE OUT THE PROBLEM AND I AM AFRAID IT MIGHT BECOME A SAFETY HAZARD. THE DEALER HAS CALLED GMC AND THE DEALER SAID GMC WILL NOT DO ANYTHING FOR US. *JB

Related Complaints for the 2013 GMC TERRAIN

Other UNKNOWN OR OTHER Complaints

#11628963 — December 5, 2024 — Vehicle emissions issue, catalytic converter and engine light. Vehicle is burning oil

#11502096 — January 17, 2023 — I have almost been in 3 accidents. My 2013 Terrain has stalled while driving..Cut off at lights. Engine reduced whi...

#11500178 — January 4, 2023 — I was driving my 2013 GMC Terrain to a friends house, I stopped at a stop light, when I picked up speed, the car stal...

#11491488 — October 30, 2022 — I've been having same issues Occurring since I Signed my purchase agreement. The constant rattle at about 1500 RPM,...

#11465866 — May 24, 2022 — Water in spare tire component area stays there even when it rains and during car washes; also I replace the suspensio...

Recent Complaints for the 2013 GMC TERRAIN

#11709455 — ENGINE — January 7, 2026 — The exhaust and emissions system appears to have failed or is malfunctioning, including the catalytic converter and p...

#11709455 — FUEL/PROPULSION SYSTEM — January 7, 2026 — The exhaust and emissions system appears to have failed or is malfunctioning, including the catalytic converter and p...

#11709455 — POWER TRAIN — January 7, 2026 — The exhaust and emissions system appears to have failed or is malfunctioning, including the catalytic converter and p...

#11704787 — ENGINE — December 12, 2025 — Was driving my terrain and suddenly it started to shake and then check engine Light came on. Upon getting out I chec...

#11694674 — ENGINE — October 21, 2025 — The contact owns a 2013 GMC Terrain. The contact stated that while coming to a complete stop or shifting into reverse...