NHTSA Complaint #10538217 — 2012 FORD FOCUS

THE INCIDENT HAPPENED ON 8/28/13 AS I TRIED TO PULL ONTO THE BUSY INTERSECTION. MY CAR DID NOT WANT TO CHANGE GEARS AND HAD NO POWER AT ALL. I HAD TO BE TOWED SINCE I WAS OVER AN HOUR AWAY FROM MY HOME. MY CAR HAS BEEN IN THE SHOP SINCE THIS DATE. I CALLED ON 8/30/13 AND WAS TOLD BY THE DEALERSHIP THAT IT WAS OK FOR ME TO TAKE MY CAR AND DRIVE IT OVER THE HOLIDAY WEEKEND. I ASKED IF IT WOULD HURT THE CAR TO DRIVE IT AND ALSO IF IT WOULD BE SAFE. THE TECHNICIANS ASSURED ME THAT IT WOULD BE PERFECTLY FINE AND THAT I WAS TO RETURN THE CAR TO THE DEALERSHIP ON 9/3/13 AND WHEN THE PART CAME IN, THE CAR WOULD BE REPAIRED. I DECIDED TO TAKE MY CAR AND PROCEEDED TO DRIVE IT HOME. APPROXIMATELY ONE HALF MILE DOWN THE ROAD I REALIZED THAT THE CAR WAS HAVING GREAT DIFFICULTY TRYING TO CHANGE GEARS AND HAD NO POWER AT ALL. I WAS ALMOST HIT BY AN ONCOMING CAR BECAUSE MINE WAS STALLED AND JUST SITTING THERE. I DECIDED TO TAKE THE CAR BACK TO THE DEALERSHIP WHERE IT WILL REMAIN UNTIL IT IS COMPLETELY REPAIRED. I LOVE MY FORD FOCUS, BUT DO NOT WANT TO HAVE TO WORRY ABOUT IT BREAKING DOWN ON THE ROAD OR BEING UNSAFE FOR ME TO DRIVE. *JS