NHTSA Complaint #10538164 — 2008 BMW X5

AFTER THE CHECK ENGINE LIGHT CAME ON WE TOOK OUR VEHICLE TO A LOCAL SHOP CONWAY MOTORS IN EVERETT, WA. CONWAY MOTORS DIAGNOSED THE PROBLEM AS A FUEL PUMP AND THE WIRING WAS BURNT CONNECTING THE FUEL PUMP. MARK AT CONWAY MOTORS CALLED BMW TO SEE IF THERE WAS A RECALL AND WAS SURPRISED WHEN BMW PARTS IN SEATTLE STATED THERE WAS NOT A RECALL BUT THEY WERE FAMILIAR WITH THE PROBLEM AND THERE HAD BEEN OTHER SIMILAR COMPLAINTS WITH BURNT WIRING CONNECTED TO THE FUEL PUMP. MARK ADVISED WE COULD NOT DRIVE THE VEHICLE AND WE WERE LUCKY THE VEHICLE HAD NOT EXPLODED. MY WIFE DRIVES THIS VEHICLE DAILY TO WORK AND BMW IS AWARE OF THE ISSUE BUT HAS NOT DONE A RECALL IS TOTALLY UNACCEPTABLE AND PUT MY WIFE'S LIFE IN DANGER.