NHTSA Complaint #10538154 — 2004 CHRYSLER TOWN AND COUNTRY
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10538154 |
| Vehicle | 2004 CHRYSLER TOWN AND COUNTRY |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 137,600 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
THIS VEHICLE STALLS AFTER REFUELING. I GOOGLE THE PROBLEM AND I FOUND NUMEROUS COMPLAINTS FROM PEOPLE WITH THIS PROBLEM ALL HAVING CHRYSLER/DODGE VEHICLES. THIS IS A HUGE SAFETY CONCERN AS THE VEHICLES TEND TO RANDOMLY STALL AFTER REFUELING. SEVERAL MECHANICS POSTED THE CAUSE AS BEING A DEFECTIVE VALUE ON THE TOP OF THE FUEL TANK CAUSING THE PROBLEM. THIS IS ONE OF THOSE POSTS. SHOPS ARE REPORTING A PROBLEM WITH THE GAS TANK ON DODGE CARAVAN, GRAND CARAVAN, PLYMOUTH VOYAGER, AND TOWN AND COUNTRY VANS. SHORTLY AFTER REFUELING, DRIVERS EXPERIENCE ENGINE STALLING. THE STALLING MAY REPEAT SEVERAL TIMES. THE PROBLEM IS THE VAPOR/LIQUID SEPARATOR VALVE LOCATED AT THE TOP OF THE FUEL TANK. THE VALVE IS DESIGNED TO PREVENT LIQUID FUEL FROM ENTERING THE CHARCOAL CANISTER/EMISSIONS SYSTEM. WHEN THE VALVE FAILS, LIQUID GAS CAN ENTER THE LINE AND FILL THE CHARCOAL CANISTER. AFTER REFUELING THE PCM ON THE VEHICLE DETECTS A CHANGE IN FUEL LEVEL. THEN, WHEN THE ENGINE MEETS CERTAIN TEMPERATURE AND DRIVING CRITERIA, THE PCM ISSUES A PURGE COMMAND TO THE CHARCOAL CANISTER TO REMOVE THE STORED GAS VAPORS. IT?S AT THAT POINT THAT ALL THE LIQUID GAS IN THE LINE GETS SUCKED INTO THE CHARCOAL CANISTER. THE PCM EXPECTS TO SEE GAS VAPORS ENTERING THE INTAKE MANIFOLD AND IT IS PREPARED TO ADJUST AIR/FUEL MIXTURES TO COMPENSATE. HOWEVER, IT IS NOT PREPARED TO SEE LIQUID GAS COMING INTO THE INTAKE. THAT?S WHAT CAUSES THE ENGINE TO STALL. UNFORTUNATELY, THE ONLY FIX IS TO REPLACE THE ENTIRE GAS TANK. CHRYSLER DOES NOT SELL THE VAPOR/LIQUID VALVE AS A SEPARATE UNIT. ONCE THE TANK IS REPLACED AND THE CHARCOAL CANISTER PURGED, THE PROBLEM GOES AWAY.
Related Complaints for the 2004 CHRYSLER TOWN AND COUNTRY
Other FUEL/PROPULSION SYSTEM Complaints
#11111336
AFTER EVERY FUEL FILL THE VEHICLE RUNS ROUGH OR STALLS. MOST TIMES FOR THE FIRST MILE THEN CLEARS UP. ALMOST IMPOSSIB...
#11022520
THE CAR WILL SOMETIMES CUT OFF AFTER FUELING AND SNELLS IF GAS FUMES. THE SERVICE ENGINE LIGHT CAME ON AND TGE CAR WO...
#11013931
PURCHASED VAN USED FROM A TOYOTA DEALERSHIP IN MAY OF 2010. REPORTED WITHIN DAYS TO DEALERSHIP THAT VAN HAD A STUTTER...
#10968942
CAR STALLS WHEN FULL GAS TANK. DOESN'T HAPPEN EVERY TIME, BUT IT'S ALWAYS WHEN FULL. MAKES VERY UNSAFE CONDITION. I'V...
#10956572
EVERY TIME I REFUEL CAR WILL HESITE AND STALL. IT'S SPECIALLY DANGEROUS WHEN U GET FUEL NEXT TO THE FREEWAY BECAUSE I...
Recent Complaints for the 2004 CHRYSLER TOWN AND COUNTRY
#11424165
ELECTRICAL SYSTEM
I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the hig...
#11424165
EXTERIOR LIGHTING
I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the hig...
#11424165
VISIBILITY/WIPER
I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the hig...
#11255673
POWER TRAIN
I'M DRIVING AND SOME HOW IT SEEMS LIKE MY TRANSMISSION IS SLIPPING AND IT WILL GO BACK TO THE ACTUAL DRIVING PATTERN ...
#11244134
AIR BAGS
THE AIRBAG IT'S BEEN TURNING OFF AND ON CONSTANTLY. I HADN'T HAVE ANY TYPE OF ACCIDENT AT ALL BUT NOW EVERY TIME I'M ...