NHTSA Complaint #10538035 — 2010 FORD ESCAPE

SUBSTANTIAL AMOUNT OF MOISTURE COLLECTS ON THE INSIDE OF THE WINDSHIELD AFTER A HEAVY RAIN. BOTH THE DRIVER'S AND THE PASSENGER'S SEAT TRACK ASSEMBLIES STARTED TO RUST AS A RESULT. THE CAR SMELLS LIKE MOLD. TOOK THE CAR TO A FORD DEALERSHIP (IN NC WHERE I WAS STATIONED AT THE TIME) IN NOVEMBER 2012 AND IT WAS DISCOVERED THAT THE DRAIN HOLES IN THE RIGHT RIDE DOOR (REAR) WERE NEVER PUNCHED OUT. THAT WAS CORRECTED; HOWEVER, THE MOISTURE PROBLEM CONTINUES. AT THE NC FORD DEALERSHIP, IT WAS ALSO DISCOVERED THAT THE REAR HATCH WINDOW GASKET LEAKS. IT WAS RESEALED, BUT NOT REPLACED. TOOK THE CAR TO A MA DEALERSHIP IN AUGUST 2013 FOR SAME LEAK ISSUE. THE GASKET NEEDS TO BE REPLACED. WHY WAS THIS NOT DONE BEFORE IN NOVEMBER? A WINDOW GASKET IS SUPPOSED TO LAST 5-6 YEARS NOT LESS THAN 3 ! CAR IS STILL COLLECTING MOISTURE - PROBLEM NOT SOLVED.