NHTSA Complaint #10537862 — 2013 NISSAN LEAF

MY NISSAN LEAF WAS PLUGGED INTO 220V CHARGING STATION AT MY HOME. IT WAS CHARGING FOR OVER AN HOUR. MY SPOUSE WENT TO LEAVE AND WHEN ENTERING THE GARAGE SHE SMELLED A STRONG BURNING SMELL. SMOKE WAS COMING FROM THE CHARGING STATION PLUG WHERE IT PLUGS INTO THE CAR. SHE TURNED OFF THE POWER AT THE BREAKER BOX AND THEN PROCEEDED TO UNPLUG THE CHARGER FROM THE CAR. TWO OF THE TERMINALS ON THE PLUG WERE DAMAGED AND 2 TERMINALS ON THE RECEPTACLE ON THE CAR WERE DAMAGED. THE CONNECTION HAD GOTTEN HOT ENOUGH TO MELT THE PLASTIC AND CREATE SMOKE INDICATING A FIRE. NISSAN HAS DETERMINED BY PICTURES THAT THE CAR WAS NOT TO BLAME FOR THE INCIDENT. THEY ARE BLAMING THE CHARGING STATION FOR THE FAILURE. THEY HAVE DENIED ANY WARRANTY COVERAGE. THE BURDEN OF THE BILL HAS BEEN PLACED WITH THE CUSTOMER. THE CAR IS CURRENTLY ONLY 5 MONTHS OLD AND HAS LESS THAN 10,000 MILES.