NHTSA Complaint #10537464 — 2004 GMC SIERRA 1500

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 10537464
Vehicle 2004 GMC SIERRA 1500
Component WHEELS
Date of Incident
Date Filed
Mileage 56,106 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I PURCHASED BRIDGESTONE DUELER ALENZA HL TIRES AT 42509 ON 06/10/2009 AND ON 04/10/2011 I HAD A SLOW LEAK AND WENT TO BRIDGESTONE DEALER FOR REPAIR BUT NOTICED CRACKING IN TREAD. I WAS TOLD THIS WAS NORMAL! IN MAY 2013 MY MECHANIC SAID THIS CRACKING WAS DRY ROT AND I VERIFIED WITH OTHER TIRE DEALER TRUCK HAD 70693 MILE. THIS IS A 65000 MILE TIRE AND I ONLY HAD 14000 MILES BEFORE CRACKING STARTED- THIS IS A SAFETY HAZARD. I DID NOT GO BACK TO BRIDGESTONE DEALER BECAUSE I WAS GIVEN INACCURATE INFO AND I BOUGHT MICHELIN INSTEAD. I CALLED BRIDGESTONE AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO AND "HAVE A NICE DAY."!!!! GOOD LUCK IF YOU BUY THESE! *TR

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