NHTSA Complaint #10537410 — 2007 SATURN OUTLOOK

WE PURCHASED THIS 2007 OUTLOOK BACK IN APRIL OF THIS YEAR. THE DEALERSHIP GAVE US A SHEET THAT PURPORTED TO INDICATE THAT THE VEHICLE HAD GONE THROUGH A FULL INSPECTION AND WAS CLEAN. WE LIVE IN NORTH FLORIDA AND HAVE HAD A LOT OF RAIN LATELY. EVERY TIME IT RAINS, WATER GETS INTO THE DOORS AND INTO THE VEHICLE ITSELF - WE CAN HEAR IT SLOSHING AROUND IN THE DOORS AND IN THE DASH OF THE VEHICLE - AND THERE WILL BE WATER, AS MUCH AS HALF AN INCH, ON THE FLOORBOARDS OF THE VEHICLE. THIS IS WREAKING HAVOC WITH THE ELECTRICAL SYSTEM, AND SOMETIMES THERE WILL BE THE SMELL OF SOMETHING BURNING. THE FANS, PARTICULARLY IN THE BACK OF THE VEHICLE, ARE RUNNING INTERMITTENTLY; THERE IS A CRACKLING NOISE THAT COMES THROUGH THE RADIO SPEAKERS EVEN WHEN THE RADIO SYSTEM IS TURNED OFF, AND THERE IS SO MUCH MOISTURE IN THE VEHICLE THAT THE WINDOWS FOG, MAKING IT IMPOSSIBLE TO SEE, AND THE FOG IS DIFFICULT TO CLEAR EVEN WITH THE DEFROST SYSTEM BECAUSE IT'S NOT BEING CAUSED BY COOL TEMPERATURES BUT RATHER BY THE MOISTURE IN THE VEHICLE. YESTERDAY, I DROVE IT TO WALMART AND THEN HOME AFTER WORK WITH NO PROBLEMS, PARKED IT IN OUR DRIVEWAY, AND DIDN'T LEAVE THE HOUSE THE REST OF THE DAY; THIS MORNING, WE WENT OUTSIDE, AND WHEN MY HUSBAND PUT THE KEY IN THE IGNITION TO START THE CAR, IT WOULDN'T START AT ALL, AND THEN HE COULDN'T GET HIS KEY OUT OF THE IGNITION; WE HAD TO LOCK THE DOORS MANUALLY AND LEAVE IT THERE WITH THE KEYS IN IT. BACK IN JUNE, ONE OF OUR LOCAL NEWS STATIONS REPORTED ON A RECALL OF 194,000 GM SUVS FOR SIMILAR ISSUES WITH WATER LEAKING INTO THE DOORS AND THAT GM WOULD BE CONTACTING OWNERS OF AFFECTED MODELS TO BRING THEIR VEHICLES IN FOR REPAIRS, BUT WE HAVE NOT RECEIVED ANY KIND OF NOTIFICATION FROM GM, AND OURS IS OBVIOUSLY ONE OF THE VEHICLES AFFECTED. *TR