NHTSA Complaint #10536907 — 2001 HONDA ODYSSEY

NO CRASH. ENGINE LIGHT CAME ON. LOCAL MECHANIC DIAGNOSED TRANSMISSION, SAID THERE HAD BEEN A RECALL OR WARRANTY EXTENSION. LOCAL HONDA DEALER REFUSED TO DO ANYTHING (AS THE CAR WAS PAST THE WARRANTY EXTENSION) EXCEPT LOWER COST OF REPLACEMENT BY ABOUT 20% (FROM $5400 TO $4500). HAD CURRENT TRANSMISSION REPAIRED BY ANOTHER FIRM, COST $2900. WE HAD NEVER RECEIVED NOTICE OF WARRANTY EXTENSION. CAR HAD BEEN BROUGHT TO DEALER FOR TIMING BELT REPLACEMENT DURING PERIOD OF WARRANTY EXTENSION (JULY 2009); DEALER "NEGLECTED" TO INFORM ME OF PROBLEM, NOTWITHSTANDING ENTRY OF VIN INTO THEIR DATABASE. THE TERMS OF THE CLASS ACTION SUIT REQUIRE NOTIFICATION. MAILING A NOTICE IS A GOOD START, BUT IF A CAR AFFECTED COMES IN, THE DEALER HAS A RESPONSIBILITY TO NOTIFY THE OWNER. WE NEVER RECEIVED NOTICE BY THE MAIL. THIS WAS NOT DONE, AND I THINK IT'S CRIMINAL. I SPOKE WITH A REPRESENTATIVE OF HONDA AMERICA, WHO COULD NOT HAVE BEEN LESS INTERESTED IN MY SITUATION, AND OFFERED ME NOTHING. I'M SENDING AN ACCOUNT OF THIS TO LISA MADIGAN, ATTORNEY GENERAL OF IL. I WILL NOT BUY ANOTHER HONDA. *TR