NHTSA Complaint #10536672 — 2007 GMC ACADIA

WE WERE HEADING HOME FROM FT. DAVIS AND WHILE TRYING TO ACCELERATE THE ENGINE WOULD JUST REV AND IT DIDN'T SEEM LIKE THE GEARS WERE SHIFTING. WE WERE GOING AT LEAST 60 MPH AND TRYING TO ACCELERATE TO THE SPEED LIMIT. I HAD CONTACTED ONSTAR WHILE WE WERE DRIVING AND THE DIAGNOSTICS CONFIRMED THAT IS WAS THE TRANSMISSION/POWER TRAIN. WE EVENTUALLY ENDED UP IN PECOS, TX AT A GMC DEALERSHIP, WHO TOLD ME, AND ONSTAR, THAT THERE WAS NOTHING THEY COULD DO BECAUSE THEY WERE ALREADY CLOSING FOR THE DAY. WE GOT THERE BEFORE NOON AND THEY STILL DIDN'T WANT TO RUN TESTS OR ANYTHING, BUT THEY DID SAY I COULD LEAVE MY VEHICLE AND THEY COULD WORK ON IT COME MONDAY. WE HAD PUT TRANSMISSION FLUID IN TO SEE IF THAT WOULD HELP, BUT ONCE WE STARTED THE CAR WE NOTICED THAT THE CAR WOULD NOT REVERSE. NEEDLESS TO SAY MY TRANSMISSION NEEDS TO BE REBUILT...WE WERE ABLE TO GET MY CAR BACK HOME AND TWO REPAIR SHOPS BOTH CONFIRMED THAT. THE SECOND GUY EVEN SAID THAT HE'S HAD TO REBUILD/REPLACE AT LEAST 4 TRANSMISSIONS AND I HAD MISSED THE RECALL BY ONE YEAR. FUNNY THING IS I DON'T EVEN REMEMBER BEING NOTIFIED OF ANY TRANSMISSION RECALL, BUT I HAVE RECEIVED OTHERS. I HAVEN'T EVEN FOUND ANY ONLINE. OBVIOUSLY THIS IS AN ONGOING AND DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED ASAP! *TR