NHTSA Complaint #10536193 — 2011 HONDA ACCORD

HI, I PURCHASED A HONDA ACCORD (EXL, V6) OF 2011 MODEL. I AND OTHER FAMILY MEMBERS EXPERIENCE HEADACHE WHENEVER WE USE THE CAR, MAINLY FOR LONG DRIVE (SAY, MORE THAN 2 HOURS). I THINK ITS DUE TO ITS NEW ELECTRONIC NOISE CANCELLATION SYSTEM (THAT HONDA INSTALLED IN ITS ACCORD MODELS AROUND 2010) AND HIGH INTERNAL CABIN NOISE, PARTICULARLY AT HIGHER SPEED. HONDA RECONFIGURED THE NOISE CANCELLATION SYSTEM IN ITS 2013 ACCORD MODELS. I REPORTED THE ISSUE TO HONDA TECHNICAL SERVICE AND TWO HONDA DEALERS. NONE FIND/ACKNOWLEDGE ANY ISSUE WITH THE CAR OR WITH ITS NOISE CANCELLATION/SOUND SYSTEM. I WANTED TO INFORM YOUR ORGANIZATION WITH AN AIM TO KNOW IF THAT CAN BE CONSIDERED AS MECHANICAL MALFUNCTION (FOR THIS PARTICULAR VEHICLE) OR MANUFACTURING DEFECT OF THAT PARTICULAR HONDA MODEL AND IF I AM ENTITLED FOR REFUND. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR