NHTSA Complaint #10535746 — 2009 NISSAN ROGUE

ON 12/30/10 AT 11,300 MILES. WHEN TURNING STEERING WHEEL CAR WOULD MAKE A GRIND AND CREAKING NOISE FROM FRONT END AT RANDOM TIMES. DEALERSHIP WAS UNABLE TO DUPLICATE SOUND. ON 12/29/11 AT 16,448 MILES. WHEN TURNING THE STEERING WHEEL AT ANY SPEED THE CAR WOULD MAKE A GRIND AND CLUNK NOISE FROM THE FRONT END. THE SOUND BECAME GRADUALLY WORSE OVER TIME AND WAS CONSISTENTLY HEARD. BROUGHT CAR TO THE DEALERSHIP. THEY REPLICATED SOUND AND REPLACED BOTH FRONT STRUT BEARINGS. REPAIRS COVERED UNDER WARRANTY. ON 8/14/13 AT 23,839 MILES. RETURNED CAR TO DEALERSHIP FOR GRIND AND CLUNK SOUND AGAIN. DEALERSHIP CONFIRMED SOUND. THEY REMOVED AND REPLACED LEFT FRONT STRUT BEARING. CAR WAS NO LONGER UNDER WARRANTY BUT MANUFACTURER WAIVED CHARGES. *TR