NHTSA Complaint #10535730 — 1999 MERCEDES BENZ 320

WHILE DRIVING ON THE EXPRESS WAY AT NIGHT AT AROUND 50 MPH; THERE WAS A LOUD BANG AND A SOUND OF METAL BEING THROWN AROUND UNDER THE CAR. THE SOUND CAME FROM THE PASSENGER SIDE OF THE CAR. THEN AFTER A LOUD THUMP THERE WAS NO LONGER ANY NOISE. THE CAR DIDN'T FEEL THE SAME AFTER THAT. AFTER PULLING OVER AND CHECKING THE PASSENGER SIDE, YOU COULD SEE THAT THE CAR WAS VERY LOW TO THE GROUND, THE WHEELS TOUCHED THE TOP OF THE WHEEL WELL. THE NEXT MORNING AFTER JACKING THE CAR UP THE SPRING WAS NO LONGER IN THE CAR, AND THE ENTIRE UPPER ASSEMBLY OF THE SPRING SETUP WAS COMPLETELY TORN OFF. AFTER LOOKING CLOSE YOU SEE THAT THERE WAS QUITE A LOT OF RUST WHERE THE METAL SHOULD HAVE BEEN PROTECTED. AFTER RESEARCHING ONLINE IT IS APPARENT THAT THIS IS A VERY FREQUENT AND WELL KNOWN PROBLEM, AND THAT THE COIL SPRING PERCH WAS POORLY PROTECTED IN MY MODEL OF MERCEDES. THERE HASN'T BEEN ANY RECALL FOR THIS ISSUE. *TR