NHTSA Complaint #10535728 — 2012 FORD FOCUS

JUST PURCHASED A 2012 FOCUS, LOVING THE CAR UNTIL.....THREE WEEKS INTO OWNERSHIP WHILE DRIVING HOME FROM WORK, I NOTICED THE GAS GAUGE SEEMED TO BE ERRATIC....SHOWING 1/2 TANK, FLUCTUATING TO FULL, TO 1/4, BACK UP TO 3/4, DOWN TO 1/2 TANK AND THEN WITHOUT ANY LOW FUEL WARNING AUDIBLE OR VISUAL WARNING .... ALL INSTRUMENT PANEL LIGHTS COME ON, CAR LOSES POWER, STALLS, I TRY TO START CAR, IT WILL NOT START. I BEGIN TO COAST OUT OF LANE AND ONTO THE SHOULDER, AGAIN TRYING TO START CAR AND IT WILL NOT START. I CALL FOR ROADSIDE ASSISTANCE AND FIND THAT I HAVE RUN OUT OF FUEL. HOW COULD THIS BE? I AM PROVIDED WITH A GALLON OF GAS, CAR STARTS UP IMMEDIATELY, I GO TO NEAREST GAS STATION TO FILL UP. GAUGE READS FULL, I'VE DRIVEN 100 PLUS MILES WITHOUT ANY MOVEMENT OF THE GAUGE I START TO SUSPECT THE GAUGE MAY BE FAULTY. I GOOGLE THIS ISSUE AND FIND I AM NOT THE FIRST WHO HAS EXPERIENCED THIS PROBLEM. READING THE FORDFANATIC POSTS IT SEEMS AS IF DEALERS MAKE SEVERAL ATTEMPTS TO RESOLVE ISSUE WHICH LEADS TO SEVERAL DIFFERENT REPAIRS/REPLACEMENTS BEFORE RESOLUTION. THIS IS FRUSTRATING TO THE CONSUMER! APPEARS TO ME, A RECALL WOULD RESTORE FAITH IN FORD AND FORD SERVICE. *TR