NHTSA Complaint #10535412 — 2006 AUDI A4

IN REGARDS TO HID HEADLIGHTS ON 2006 AUDI A4 MODELS AND SPEAKS TO MY EXACT FRUSTRATION & NON-ACTION TAKEN BY AUDI TO RESOLVE THIS ISSUE AS I FEEL IT IS THE MANUFACTURERS RESPONSIBILITY AND NOT THAT OF THE OWNERS. SEVERAL YEARS AGO WHEN I FIRST PURCHASED THIS AUDI, ONE OF MY HEADLIGHTS WOULD OCCASIONALLY FLICKER WHILE I WAS DRIVING, & THEN PRODUCE AN ERROR CODE: "LEFT DIPPED HEADLIGHT." THE PROBLEM EVENTUALLY WENT AWAY.THE BULBS STILL PRODUCE LIGHT, BUT WHILE DRIVING BOTH HEADLIGHTS WILL FLICKER,"RIGHT DIPPED HEADLIGHT" AND "LEFT DIPPED HEADLIGHT". ONE WAY TO GET THE LIGHTS TO START WORKING AGAIN IS TO TURN THEM OFF AND ON WHICH IS EXTREMELY DANGEROUS AND CAUSES ME TO PULL OVER FOR THE SAFETY OF MYSELF AND OTHERS. THE BULBS ARE SOMEWHAT NEW AND ALL THE HEADLIGHT PARTS ARE OEM, AND THIS BECOMES EXTREMELY DANGEROUS AS IT WILL HAPPEN WHILE I'M DRIVING AT NIGHT IN THE DARK. I UNDERSTAND FROM ONLINE BLOGS THAT SEVERAL OTHER 2006 AUDI A4 OWNERS HAVE THE SAME PROBLEM, WHICH TIES BACK TO THE HEADLIGHT ASSEMBLY. I FEEL STRONGLY THAT NHTSA SHOULD LOOK INTO THIS ISSUE GIVEN THAT HEADLIGHTS ARE AN IMPORTANT FUNCTION OF A CAR WHILE AND THIS IS A SERIOUS HAZARD FOR BOTH THE DRIVER AND OTHER DRIVERS WHEN DRIVING IN THE DARK. I HAVE RECENTLY SERVICED MY CAR AND FELT I HAD NO CHOICE BUT TO TAKE THIS MATTER INTO MY OWN HANDS AND HAVE FAITH THAT THE AUDI DEALER SERVICE WILL RESOLVE THIS. ALTHOUGH, I HAVE TAKEN IT THERE SEVERAL TIMES BEFORE, AND THEY SAID THEY HAD NO ISSUES WITH THE HEADLAMPS AND COULD NOT RECREATE THE PROBLEM. TODAY, THEY SEEM TO HAVE FIGURED IT OUT BUT IT WILL BE VERY COSTLY. I STRONGLY BELIEVE AUDI AS A MANUFACTURER SHOULD BE RESPONSIBLE FOR SOME SORT OF RECALL OR REIMBURSEMENT FOR ANY SERVICES DONE REGARDING THE HID HEADLAMPS AS IT IS OBVIOUSLY NOT AN ISOLATED INCIDENT. THANK YOU FOR YOUR CONSIDERATION. *TR