NHTSA Complaint #10535102 — 2005 SCION TC STRUCTURE:BODY

Complaint Details

ODI Number	10535102
Vehicle	2005 SCION TC
Component	STRUCTURE:BODY
Date of Incident	January 1, 2011
Date Filed	August 13, 2013
Mileage	1,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE REAR TRUNK HATCH MOLDING PANEL BROKE OFF AND THE ELECTRICAL CORD WITH LATCH RELEASE IS UNSECURED AND DANGLING. IT HAS TO BE SECURED TO CAR WITH TAPE BUT THAT COVERS BRAKE LIGHT. I'VE BEEN PULLED COUNTLESS TIMES HERE IN TEXAS AND MOST TROOPERS INFORM ME THAT IT "IS A SAFETY HAZARD AND UNSAFE". THERE ARE THOUSANDS OF SCION TX AND XBS FROM 2005-2011 WITH THE SAME PROBLEM AS SEEN IN THIS FACEBOOK PAGE AND PETITION FOR RECALL. HTTP://WWW.FACEBOOK.COM/PAGES/SCION-TC-AND-XB-DEFECTIVE-TRUNK-HATCH-HANDLE I HAVE VISITED MULTIPLE SCION TOYOTA SERVICE CENTERS AND CONTACTED CUSTOMER SERVICE BY PHONE. SCION WILL NOT REPLACE PART WITH THE RE-ENGINEERED/ IMPROVED SCION PART OR COVER THE COST OF REPAIR/INSTILLATION UNLESS YOU QUALIFY FOR "CUSTOMER LOYALTY" AND HAVE SERVICED YOUR VEHICLE AT SCION DEALERSHIP SERVICE CENTER. THEY WILL NOT MAKE A RECALL; DENYING IT IS A SAFETY ISSUE WHICH IS CONTRARY TO WHAT THE TEXAS POLICE DEPARTMENT SAYS. *TR

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