NHTSA Complaint #10535013 — 2012 CHRYSLER 200

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10535013
Vehicle 2012 CHRYSLER 200
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 16,191 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

ENTERING THE ON-RAMP OF A 65 MPH HIGHWAY, AT THE HOV LANE (SO THE LEFT MOST LANE), THE CAR WOULDN'T ACCELERATE AND STARTED TO DECLINE IN SPEED. I WAS ALMOST REAR ENDED SEVERAL TIMES. I HAD TO CUT ACROSS 4 LANES OF TRAFFIC TO EXIT. I CALLED THE DEALERSHIP AND TOLD THEM THIS HAD HAPPENED BEFORE, BUT AT THAT TIME THEY COULDN'T RECREATE THE CODE, AND THAT THEY TOLD ME TO BRING IT IN IF IT HAPPENED AGAIN. I TOOK THE CAR IN, THEY GOT THE CODE, AND STATED MY CAR THINKS IT'S OVERHEATING, SO IT'S SHUTTING ITSELF DOWN. I TOLD THEM THAT WASN'T POSSIBLE SINCE I HADN'T DRIVEN THE CAR IN 2 DAYS AND THE DISTANCE FROM MY HOUSE TO THE ON-RAMP WAS PROBABLY LESS THAN A MILE. THE GUY THEN TOLD ME THAT IF I STARTED IT UP, AND THE PROBLEM SEEMED TO BE BETTER I COULD TAKE IT SINCE IT WAS A SATURDAY AND THE ONLY SERVICE TECHS THEY HAD COULD ONLY PERFORM OIL CHANGES. I DROVE IT TO MY FRIEND'S HOUSE ABOUT 2 MILES AWAY AND LEFT IT. UNFORTUNATELY I HAD TO DRIVE HOME, AND TO/FROM WORK TODAY. I CALLED THE DEALER FROM WORK, AND SCHEDULED TO DROP IT OFF THE NEXT MORNING SINCE THAT WAS THEIR NEXT AVAILABILITY. THE GUY SAID HE'LL HAVE TO KEEP IT UNTIL THE PROBLEM HAPPENS AGAIN. I STATED THAT WOULD BE INCONVENIENT SINCE THEY DON'T DO LOANER CARS, AND THE LAST TIME THE PROBLEM HAPPENED WAS ABOUT 3K MILES AGO. HOPEFULLY HE CAN FIX IT BASED OFF OF THE CODE THEY PULLED A FEW DAYS AGO. THIS STINKS! THE REASON I BOUGHT A BRAND NEW CAR WAS FOR RELIABILITY. *TR

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