NHTSA Complaint #10534777 — 2011 JEEP COMPASS

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 10534777
Vehicle 2011 JEEP COMPASS
Component STRUCTURE
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

THE EXHAUST HANGER ALLOWED THE EXHAUST TO SHIFT UP INTO THE BUMPER CAUSING THE REAR BUMPER TO MELT. I JUST NOTICED IT HAS GONE UP UNDER THE TAILGATE TOO, CAUSING IT TO NOT SHUT COMPLETELY. WHEN I AM DRIVING IT I CAN SMELL EXHAUST COMING INTO THE CAR. I HAVE CALLED SEVERAL JEEP DEALERS AROUND OUR AREA AND AM TOLD THERE IS "NO RECALL" AND SINCE MY CAR IS OUT OF WARRANTY THERE IS NOTHING THEY CAN DO TO HELP. I CANT DRIVE THE CAR BUT HAVE TO KEEP PAYING THE PAYMENTS - I CAN'T AFFORD TO DO THAT AND I CANT SELL OR TRADE WITH IT IN THIS CONDITION....PLEASE ADVISE ME WHAT OTHER OPTIONS I HAVE. *TR

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