NHTSA Complaint #10534553 — 2007 SATURN OUTLOOK

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 10534553
Vehicle 2007 SATURN OUTLOOK
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SD

Consumer Description

THE HEADLIGHTS, BOTH PASSENGER AND DRIVERS SIDE, ON MY 2007 OUTLOOK HAVE STARTED EXPERIENCING INTERMITTENT OPERATION. ONE OR BOTH SIDES WOULD GO OUT UNDER JUST ABOUT ANY CONDITION; PARKED, DRIVING DOWN THE ROAD, ETC. THE FAILURE COMES AND GOES. IF A HEADLIGHT GOES OFF IT CAN BE MADE TO COME BACK ON BY CYCLING THE HEADLIGHT CONTROL SWITCH SO THE AUTOMATIC CONTROL IS TURNED OFF THEN BACK ON AGAIN. YOU CAN ALSO GET THE HEADLIGHT TO COME BACK ON BY PLACING THE HEADLIGHT SWITCH IN MANUAL ON. LEAVING THE HEADLIGHT SWITCH IN MANUAL ON DOESN'T STOP THEM FROM GOING OFF. LAST NIGHT I WAS DRIVING AT DUSK AND BOTH HEADLIGHTS WENT OUT AT THE SAME TIME. THIS HAS TURNED FROM A MAJOR ANNOYANCE TO A MAJOR SAFETY HAZARD. MY LOCAL DEALER SAYS THERE ARE NO RECALLS OR SERVICE BULLETINS TO ADDRESS THIS PROBLEM. I HAVE TAKEN THE CAR TO THREE MECHANICS, ALL OF WHOM COULD NOT FIGURE OUT THE PROBLEM. *TR

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